Resolved
Closed
After 1 week, 5 days, 2 hours, and 9 minutes

We've deployed a fix for this issue and will continue to monitor card payments ongoing. Should you experience any issues paying by credit / debit card, please let us know.

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Open

We're aware of some customers receiving a 404 / Page Not Found message when paying by card.

We have identified the root cause of this and are currently working on a fix, however we don't currently have an ETA for this to be implemented.

In the meantime, please be assured this is not effecting the actual payment and you will receive an email to confirm your payment has been successfully processed.

We can also confirm that automated payments processed overnight are not effected.

Please accept our apologies for this issue and we'll update you as soon as we have more information. If you do have any questions, please feel free to contact us and we'll be happy to assist.

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Began at:

Affected components
  • Portals
    • Control Panel
    • Partner Control Panel