Data Center Emergency Works

Sunday, 18 February 6 hours

The maintenance is now complete. Thanks for your patience.


The scheduled maintenance is now underway. We'll keep you updated on our progress.


We have just received the following notification from our Data Centre Provider of required emergency remedial works following their recent incident.

_Systems Affected: HVA/HVB tripping batteries

Purpose: Replacement of damaged HV tripping batteries. We will be undertaking emergency maintenance to replace the damaged tripping batteries for HVA and HVB systems.

Timeline of Events: Start: Week 7; 18 February 2024; 00:30 GMT End: Week 7; 18 February 2024; 06:30 GMT

Impact: No impact is expected to customer supply. Only one HV system will be worked on at a time. Critical equipment will be monitored at all times and updates will be sent out accordingly._

We have queried and been promised further detail on this, once we will receive we will update this notice.

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Began at:

Affected components
  • Cloud Servers
  • Cloud Web Hosting
  • Cloud DNS
  • Portals
    • Control Panel
    • Partner Control Panel