After 27 minutes

We have successfully resolved the issue and the portal is back online.

Please accept our apologies for the inconvenience caused and if you have any questions don't hesitate to raise a ticket.

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{:closed=>"Closed", :complete=>"Complete", :false_alarm=>"False Alarm", :identified=>"Identified", :investigating=>"Investigating", :open=>"Open", :recovering=>"Recovering", :resolved=>"Resolved", :scheduled=>"Scheduled", :underway=>"Underway"}
After 3 minutes

We have identified the cause of this and are currently working on a resolution. We will provide a further update once we have confirmed either full resolution or our next steps towards resolution.

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We're currently experiencing some issues with the client portal showing a blank page. We are investigating this and will provide a further update as soon as possible.

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Began at:

Affected components
  • Portals
    • Control Panel