Timeouts and cancellations may occur when running power queries

Status

Service Restored

Details

Title: West Europe and United States users may experience timeouts and cancellations when attempting Power Query runs

User Impact: Users may have experienced timeouts and cancellations of Power Query runs.

More info: Additionally, users may have also been unable to save data flows after making changes. Impact may have affected the following services:

• Power BI

• Power Query

• Data Integrator

• Dataflows

• Power Automate

• Power Apps

• Customer Insights

Final status: Our monitoring of system telemetry continues to verify resolution. We've additionally received confirmation from some formerly affected users that reverting the problematic version has effectively provided alleviation.

Scope of impact: Impact was specific to users hosted in West Europe and West United States.

Start time: Tuesday, October 26, 2021, at 10:00 PM UTC

End time: Wednesday, October 27, 2021, at 4:10 PM UTC

Root cause: A recent version update intended to optimize our service introduced an issue which inadvertently resulted in impact.

Next steps:

• We're reviewing the methodology by which version updates are validated so we can isolate potential issues prior to future deployment.

This is the final update for the event.

Title: Timeouts and cancellations may occur when running power queries

User Impact: Users may experience timeouts and cancellations of power query runs.

More info: Additionally, users may also be unable to save data flows after making changes. Impact may affect the following services:

• Power BI

• Power Query

• Data Integrator

• Dataflows

• Power Automate

• PowerApps

• Customer Insights

Current status: We're gathering diagnostic data for analysis, to help us determine a root cause of impact.

Scope of impact: Impact is specific to users hosted in West Europe and West United States.

Start time: Tuesday, October 26, 2021, at 10:00 PM UTC

Next update by: Wednesday, October 27, 2021, at 5:00 PM UTC