Timeouts and cancellations may occur when running power queries

Resolved
Closed
After 4 hours and 40 minutes

Status

Service Restored

Details

Title: West Europe and United States users may experience timeouts and cancellations when attempting Power Query runs

User Impact: Users may have experienced timeouts and cancellations of Power Query runs.

More info: Additionally, users may have also been unable to save data flows after making changes. Impact may have affected the following services:

  • Power BI

  • Power Query

  • Data Integrator

  • Dataflows

  • Power Automate

  • Power Apps

  • Customer Insights

Final status: Our monitoring of system telemetry continues to verify resolution. We've additionally received confirmation from some formerly affected users that reverting the problematic version has effectively provided alleviation.

Scope of impact: Impact was specific to users hosted in West Europe and West United States.

Start time: Tuesday, October 26, 2021, at 10:00 PM UTC

End time: Wednesday, October 27, 2021, at 4:10 PM UTC

Root cause: A recent version update intended to optimize our service introduced an issue which inadvertently resulted in impact.

Next steps:

  • We're reviewing the methodology by which version updates are validated so we can isolate potential issues prior to future deployment.

This is the final update for the event.

Avatar for
Open

Title: Timeouts and cancellations may occur when running power queries

User Impact: Users may experience timeouts and cancellations of power query runs.

More info: Additionally, users may also be unable to save data flows after making changes. Impact may affect the following services:

  • Power BI

  • Power Query

  • Data Integrator

  • Dataflows

  • Power Automate

  • PowerApps

  • Customer Insights

Current status: We're gathering diagnostic data for analysis, to help us determine a root cause of impact.

Scope of impact: Impact is specific to users hosted in West Europe and West United States.

Start time: Tuesday, October 26, 2021, at 10:00 PM UTC

Next update by: Wednesday, October 27, 2021, at 5:00 PM UTC

Avatar for
Began at:

Affected components
  • Email Hosting
    • Microsoft 365